Insights and Solution: Siete de Agosto

Insights

• The clients arrive to the stores without having a clue of what they need.
• Clients arrive to the stores without knowing what the store has to offer.
• Clients are already in a hurry going from store to store.
• Store owners are often temperamental.
• Clients are stressed because of long queue times just for asking for something.
• Public roads and sidewalks are getting obstructed by homeless people and garbage.
• There are almost no parking spaces that don't obstruct the road or the stores.
• Lack of sellers in places with a lot of demand.

Cause-Effect Diagram

Solution

One possible and simple solution to the problem is to have a way to have all offers from all the stores of the marketplace in one centralized place (of course, through a mobile app), where people can see beforehand what it is that every store offers and get some kind of catalog for the products that they sell (and what they have and don't have in stock). This could solve the problem of people going there without a clue of what they're going to find.

Another possible solution is to make an app that encourages people to clean up their zone and build a better community for themselves and the ones who surrounds them. This could be done by a mobile app with some sort of gamification system where the user gets points for doing some social labor and helping out in his community.